Return Policy

Refund & Return Policy

Thank you for shopping with DBNR. Your satisfaction is important to us, and we aim to provide the best possible online shopping experience. If you are not fully satisfied with your purchase for any reason, we are happy to assist you.

Returns

We accept returns within 14 days from the purchase date. To qualify for a return, the item must be unused, in its original condition, and in the original packaging as received.

Refunds

After we receive and inspect the returned item, we will inform you about the status of your refund. If your return is approved, the refund will be processed using your original payment method. Please note that shipping fees from the original order are non-refundable.

Exchanges

If you wish to exchange your item for another size, color, or style, please contact our customer support team within 7 days of receiving your order. Our team will guide you through the exchange process.

Non-Returnable Items

Some items cannot be returned or refunded, including:

• Gift cards

Damaged or Defective Items

If your order arrives damaged or defective, please contact us as soon as possible. We will arrange either a replacement or a refund, depending on your preference and product availability.

Return Shipping

Customers are responsible for the return shipping costs, unless the return is due to an error on our part (such as sending the wrong item or a defective product). In such cases, we will provide a prepaid return shipping label.

Processing Time

Once we receive your returned item, refunds or exchanges will be processed within 7–10 business days. Depending on your payment provider, it may take additional time for the refund to appear in your account.

Contact Us

If you have any questions or need assistance regarding our refund policy, please contact our customer support team. We are always happy to help and ensure your shopping experience with DBNR is smooth and enjoyable.